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Trademark
Owner
Trademark: CONVERSATIONAL CRM 2426105
Word
CONVERSATIONAL CRM
ID
2426105
Trademark Type
Word
Status
Published: Under examination
Application Date
07 February 2024
Owner(s)
Zendesk, Inc.
Service
Griffith Hack
Goods and Services:
Class 35
:
Business management
;
business information management
;
assistance with business management and planning
;
customer service management for others
;
sales support management services
;
management of inquiries from internal teams and departments
;
management of communications with potential sales leads
;
human resources (HR) management, analysis, and consulting services
;
business communications management featuring omni-channel communications
Class 38
:
Providing on-line forums for transmission of messages among computer users
;
on-line services, namely, message sending
;
transmission of information by electronic communications networks
;
communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems
;
instant messaging services
;
voice over internet protocol (VOIP) services
;
omnichannel messaging services
;
messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging
;
omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks
Class 42
:
Computer technology support services, namely, help desk services
;
providing temporary use of online, non-downloadable computer software for customer service
;
providing temporary use of online, non-downloadable computer software for customer support
;
software as a service (SAAS) services featuring software for customer service
;
software as a service (SAAS) services featuring software for customer support
;
providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries
;
providing temporary use of online, non-downloadable computer software for sales support and sales support management
;
providing temporary use of online, non-downloadable computer software for online messaging forums
;
providing temporary use of online, non-downloadable computer software for an online help desk
;
providing temporary use of online, non-downloadable computer software for business management and sales management
;
providing temporary use of online, non-downloadable computer software for business database management
;
providing temporary use of online, non-downloadable computer software for database management
;
providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP)
;
providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments
;
providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads
;
providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management
;
communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications
;
Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data
;
providing temporary use of non-downloadable computer software for data aggregation
;
providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data
;
data aggregation
;
platform as a service (PaaS) software for compiling data
;
platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions