Trademark: GENESYS ENGAGE 2152952
Word
GENESYS ENGAGE
ID
2152952
Trademark Type
WORD
Status
Published: Under examination
Deferred
Deferred
Application Date
03 February 2021
Service
Pizzeys Patent and Trade Mark Attorneys Pty Ltd
Goods and Services:
Class 9:
Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit; computer software for workforce management; computer software for speech recognition and analytics
Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit; computer software for workforce management; computer software for speech recognition and analytics
Class 35:
Advertising and marketing services; designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns
Advertising and marketing services; designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns
Class 42:
Providing temporary use of on-line nondownloadable cloud computing software for contact center management; software as a service (saas) for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, diagnosing and trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware and software
Providing temporary use of on-line nondownloadable cloud computing software for contact center management; software as a service (saas) for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, diagnosing and trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware and software