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Trademark
Owner
Trademark: AMAZON CONNECT 1865117
Word
AMAZON CONNECT
ID
1865117
Trademark Type
Word
Status
Registered: Registered/protected
Application Date
10 August 2017
Registration Date
10 August 2017
Renewal Date
10 August 2027
Owner(s)
Amazon Technologies, Inc.
Service
King & Wood Mallesons
Goods and Services:
Class 9
:
Computer software
;
computer software for operating and managing call centers and contact centers
;
computer software for providing customer service and customer support
;
computer software for managing and tracking customer service agent performance and workflow
;
computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents
;
customer relationship management (CRM) software
;
software development kits (SDK)
Class 35
:
Operation and management of telephone call centers and contact centers for others
;
customer relationship management (CRM) services
;
customer service management for others
;
business consulting
;
message and conference call transcription services
Class 38
:
Telecommunications services
;
telephone communications
;
long distance telephone communication services
;
web conferencing services
;
call routing services, namely, routing calls to and for customer service and customer support agents
;
providing voice chat services
;
providing internet chat rooms
;
transmission of messages
;
electronic transmission of e-mail
;
providing on-line forums for transmission of messages among computer users
;
call recording services
Class 42
:
Software as a service (Saas)
;
Software as a service (Saas) featuring software for contact center management and operation
;
software as a service (Saas) featuring software for call center management and operation
;
software as a service (Saas) featuring software for providing customer service and customer support
;
software as a service (Saas) featuring software for managing and tracking customer service agent performance and workflow
;
software as a service (Saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents
;
software as a service (Saas) featuring software for customer relationship management (CRM)
;
software as a service (Saas) featuring developer tools
;
electronic data storage
;
data migration services