Trademark: INTERACTION ANALYSER 1394262
Word
INTERACTION ANALYSER
ID
1394262
Trademark Type
Word
Status
Lapsed: Not accepted
Application Date
11 November 2010
Service
Spruson & Ferguson
Goods and Services:
Class 9:
Computer software for reviewing and analyzing the content of communications, including phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centres and call centres
Computer software for reviewing and analyzing the content of communications, including phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centres and call centres