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Trademark
Owner
Trademark: UNIVERGE BLUE ENGAGE 2256608
Word
UNIVERGE BLUE ENGAGE
ID
2256608
Trademark Type
Word
Status
Protected: Registered/protected
Application Date
22 December 2021
Registration Date
22 December 2021
Renewal Date
22 December 2031
Owner(s)
Nippon Denki Kabushiki Kaisha (NEC Corporation)
Service
Spruson & Ferguson
Goods and Services:
Class 9
:
Computer application software
;
computer application software for cloud computing
;
computer software for data and document capture, editing, management, modification, transmission, storage, sharing, exchange, and processing
;
computer application software for data and document capture, editing, management, modification, transmission, storage, sharing, exchange, and processing
;
computer software for email, voice mail, or Internet messaging
;
computer application software for email, voice mail, or Internet messaging
;
computer hardware
;
downloadable image files
;
downloadable music files.
Class 42
:
Cloud computing
;
software as a service
;
software as a service featuring software for contact center
;
software as a service featuring software for streamlining incoming inquiries from multiple channels
;
software as a service featuring software for managing and viewing customer context
;
software as a service featuring software for speech recognition and text to speech
;
software as a service featuring software for managing voice, chat, email, and sms queues
;
software as a service featuring software for providing reports and analysis
;
software as a service featuring software for multimedia recording
;
software as a service featuring software for outbound voice calls, outbound dialer and power dialing
;
software as a service featuring software for review, score, and provide feedback on agent-customer interactions
;
software as a service featuring software for schedule management
;
software as a service featuring software for integrating crm and wfm
;
software as a service featuring software for interactive voice response
;
software as a service featuring software for real-time monitoring
;
software as a service featuring software for computer network security, anti-virus protection, and intrusion detection and prevention
;
troubleshooting of computer software problems [technical support].